Lily currently delivers within Egypt. Everything you need to know about delivery is summarised here.
Shipping Areas
At checkout you choose your Governorate / Area from the delivery areas we support across Egypt. Some groups cover several detailed locations, which are shown inside the area selection to help you pick correctly.
Delivery Address
Please provide a detailed address (area, street, building, floor, apartment, landmark) and a reachable phone number so the courier can find you easily.
Shipping Fees
Shipping fees are calculated based on the selected delivery area, and the exact fee is shown during checkout before you place your order.
Order Processing
Orders are prepared after confirmation. [Final processing and delivery times to be confirmed.]
Delivery Issues
If your delivery is delayed or something looks wrong, contact us with your order number and we will follow up with the courier.
Incorrect Address
Please double-check your address before ordering. If you notice a mistake after ordering, contact us immediately — we will do our best to update it before dispatch.
Contact
Phone: 01060760098 — or use the contact page. (Temporary development contact details.)